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Dental/Healthcare
Reactivating Patients Through Smart Automation
Client Overview
Family dentistry office with 4 chairs and a patient list of 2,000. Many patients overdue for cleanings.
Challenge
Manual calls for recall appointments were time-consuming. Staff spent 10+ hours weekly on reminders.
- Manual calls extremely time-consuming
- Staff spent 10+ hours weekly on reminders
- Many patients overdue for cleanings
Solution
Automated recall system with personalized messaging and AI-driven follow-ups.
Automated recall messages via text and voice with personalized scheduling links
AI analyzed no-show patterns and sent targeted follow-ups
All updates synced to practice software
End-of-week summary report emailed to office manager
Visual Implementation
Text sequence + dashboard chart mockup
"
Our front desk finally has time to focus on patients in the chair.
— Office Manager
Results
+27%
Reactivation rate
8h/week
Staff admin time saved
+15%
Patient satisfaction score
Tools Used
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