Automating Property Inquiry Routing for Faster Sales

Client Overview

Luxury property developer receiving dozens of inquiries daily via website and Instagram DMs.

Challenge

Inquiries were manually copied into spreadsheets and emailed to agents. Prospects often waited a day for a response.

• Manual process of copying inquiries to spreadsheets
• Prospects waited up to a day for responses
• No automated routing system

Solution

Built a central automation hub that captures every inquiry and auto-routes it to the right agent.